At RS Royal Collection, we strive to ensure your orders are delivered safely and on time. Please read our Shipping & Delivery Policy carefully before making a purchase.
Shipping Policy
Order Processing
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Time
- We use trusted courier partners to deliver your orders.
- Delivery times may vary depending on location, product availability, and courier efficiency.
- Estimated delivery timelines:
- Within India: 3-7 business days
- Outside India: 7-14 business days (depending on customs clearance)
- RS Royal Collection is not responsible for delays caused by the courier or unforeseen events such as natural disasters, strikes, or customs inspections.
Shipping Charges
- Shipping charges are calculated based on location, weight, and order value.
- Free shipping may be available on select orders as part of ongoing promotions.
- Any customs, duties, or taxes for international shipments are the responsibility of the customer.
Order Tracking
- You will receive a tracking number via email once your order is shipped.
- You can use this number to track your package on the courier’s website.
Damaged or Lost Shipments
- In case of damaged or lost shipments, please contact us within 24 hours of delivery.
- To qualify for a replacement or refund, provide clear images or videos showing the damage.
- RS Royal Collection will work with the courier to resolve the issue promptly.
Shipping Restrictions
- We currently ship to addresses within India and select international destinations.
- We do not ship to P.O. boxes or unverified addresses.
- RS Royal Collection reserves the right to refuse delivery to any location at its discretion.
Contact Us
For any shipping or delivery-related queries, please contact us:
RS Royal Collection
📧 Email: info@rsroyalcollection.com
📞 Phone: +91‑7973730814
By placing an order on our website, you agree to this Shipping & Delivery Policy.